This Privacy Policy explains how Urban Apex General Trading LLC (“UAGT”, “we”, or “us”) and its affiliates collect, use, and protect your personal information. By using our services, you agree to the practices described in this Privacy Policy.
We collect personal information to deliver, improve, and protect our products and services. This may include information you provide directly to us, such as your name, company name, address, contact details, payment information, and, where required, age or location details (for example, in relation to age-restricted products or to verify secure login and attendance activities). We may also collect information automatically when you interact with our website or services, including your IP address, browser and device details, login information, usage data, performance reports, purchase history, and records of customer service interactions. In addition, we sometimes receive updated details such as delivery addresses or account information from carriers, payment providers, or other business partners to help us fulfill orders efficiently.
We use this information for a variety of business purposes, including processing and delivering orders, communicating with you about products and offers, improving our website and services, recommending features that may interest you, preventing fraud, complying with legal requirements, and protecting the security of our systems and users. Where relevant, we may also use data to verify secure employee logins and attendance.
Your information may be shared only in limited circumstances. We share it with trusted service providers such as logistics companies and payment processors who need the data to perform their functions. We may also share data with third-party applications that you engage with through our services. In addition, we may disclose information when required to comply with the law, enforce our terms and conditions, or protect the rights, property, and safety of UAGT, our customers, or others. Outside of these situations, we do not sell or share customer data for unrelated purposes.
We take the security of your personal information seriously. We use encryption during transmission, comply with Payment Card Industry (PCI DSS) standards when handling payment data, and maintain a combination of physical, electronic, and procedural safeguards. In some cases, we may require proof of identity before disclosing personal information. You also play an important role in keeping your information secure by protecting your account credentials and devices.
You may access and update your account details, including contact information and payment preferences, at any time through your account dashboard. Depending on applicable law, you may also have rights to request access to, correction of, or deletion of your personal data; to restrict or object to certain types of processing; and to opt out of receiving marketing communications. You can also manage cookies and online tracking settings through your browser. Please note that restricting certain data may limit the availability of some services.
Our services are intended for business customers and are not directed to children under 18. We do not knowingly collect personal information from minors. If you are under 18, you may only use our services with the involvement of a parent or guardian.
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Updated versions will be posted on our website, and the revised policy will take effect immediately unless stated otherwise.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: sales@urbanapexgt.com
